Refund Policy

We want you to be delighted with your purchase. If our product or service doesn’t meet your needs, please feel free to request a refund within 14 days of your original purchase date. We’ll process your request as soon as possible and without hassle.

Before Requesting a Refund

We value your feedback and would like the opportunity to make things right. Please consider the following before submitting a refund request:

• Let us know the issue so we can try to resolve it.
• Share your suggestions—your input helps us improve our product.
• We appreciate knowing why you’re requesting a refund.

All refund requests must be submitted through our support channel via this link: Request a Refund

When Refunds Are Not Granted

We do not offer refunds under the following circumstances:

• More than 14 days have passed since your purchase.
• The product has been misused, or you’ve acted in bad faith (e.g., threats, fraud, or disloyalty).
• You simply changed your mind or no longer want the item.
• You purchased the wrong item or bought it by mistake.
• You lack the technical skills required to use the item.
• You’ve downloaded the item but decided not to use it.
• The item didn’t meet your expectations or you consider it low quality.
• You’re trying to exchange the product for a different one.

Refund Processing

Once approved, refunds are issued as quickly as possible. Funds typically return to your account within 3–5 business days. All refunds are processed through Envato Market.